Your training program should always include the most up to date Microsoft (or Cisco, CompTIA etc.) authorised simulation materials and exam preparation packages. Don't fall foul of relying on non-accredited preparation materials for exams. The type of questions asked is often somewhat different - and this leads to huge confusion in the actual examination. For many reasons, it's very crucial to ensure that you're absolutely ready for your final certified exam prior to going for it. Rehearsing simulated tests will help to boost your attitude and will save a lot of money on wasted exam attempts.

Some training companies only give support to you inside of office hours (typically 9am-6pm) and sometimes a little earlier or later; It's rare to find someone who offers late evening or full weekend cover. Email support is too slow, and telephone support is usually to a call-centre that will just take down the issue and email it over to their technical team - who will attempt to call you within 24-48 hrs, when it suits them. This isn't a lot of good if you're stuck with a particular problem and can only study at specific times.

The best trainers utilise several support facilities from around the world. Online access provides the interactive interface to join them all seamlessly, any time of the day or night, there is always help at hand, with no hassle or contact issues. Look for a training school that cares. As only live 24x7 round-the-clock support provides the necessary backup.

More recently, Computer or Digital Forensics is a frequently used term that's been popularized by TV shows like "CSI: Crime Scene Investigation". Obviously though the work in actuality won't be quite as glamorous as the programmes would have us think! All the same, forensic-investigation employing complex technologies can provide a very gratifying career. A Computer Forensics professional will search for & explain 'digital artefacts' that are frequently used to resolve criminal offences.

Seated between Computer Forensics and Security, is the new field of Ethical Hacking. Skilled IT professionals can learn the principles of criminal hacking for legitimate ethical security reasons. The EC-Council delivers mid-high level accreditations, namely the CEH (Certified Ethical Hacker) and the CHFI (Computer Hacking Forensic Investigator).

If an advisor doesn't question you thoroughly - the likelihood is they're really a salesperson. If they're pushing towards a particular product before getting to know your background and current experience level, then you know it's true. If you have a strong background, or maybe some live experience (some certifications gained previously perhaps?) then obviously the level you'll need to start at will be quite dissimilar from someone with no background whatsoever. Starting with a user skills module first can be the best way to commence your IT programme, but really depends on your level of familiarity with computers.

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